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This web site my.itsmacademy.com states the following, "ITSM Academy provides IT Service Management ITSM education and advice in public, corporate and virtual classrooms." We noticed that the webpage also stated " Educational framework includes accredited IT Infrastructure Library." It also said " Process Design CPDE, Agile CASM, DevOps and ISOIEC 20000 training and education. This portal extends the classroom experience by providing access to online content and tools. You cant leave this empty." The header had ITSM Academy as the highest ranking optimized keyword. It is followed by ITIL, Training, and Certified Process Design Engineer which isn't as ranked as highly as ITSM Academy. The next words my.itsmacademy.com used was CPDE. ISO was included but might not be understood by web crawlers.